Our Promise to Our Valued Customers:
Thank you for visiting our website. By placing an order, you agree to the following terms and conditions. Please review them carefully before completing your purchase.
1. Order Confirmation & Product Descriptions
1.1 Once an order is placed and payment is confirmed, it is considered final, and you agree to purchase the product(s). Orders cannot be canceled without prior authorization.
1.2 We strive to ensure that all product descriptions, prices, and specifications are accurate, but they may be subject to change due to market fluctuations or errors.
2. Return and Refund Policy
2.1 No returns or refunds will be accepted without prior authorization.
2.2 Quality issues only: If your item has a defect or does not match the description, you must contact us within 7 days of receiving the product to request a return or refund.
2.3 Items eligible for return must be unused, unopened, and in their original packaging. The customer is responsible for return shipping costs.
2.4 Once the return is approved, refunds will be processed within 7-15 business days, depending on the payment method and platform.
3. Non-Quality Returns
3.1 No returns or refunds are allowed for change of mind or if the product does not meet personal preferences.
3.2 We reserve the right to reject any return request that does not meet the conditions stated in these terms.
4. Special Circumstances
4.1 In cases where products are damaged or lost in transit, you must notify us within 3 business days of receiving the item and provide supporting evidence. We will handle such cases on a case-by-case basis.
5. Delivery Time
5.1 Our products typically require 21 to 30 days for delivery, depending on the product type, stock availability, and delivery location.
5.2 Delivery times may be delayed due to unforeseen factors, and we will notify you promptly if there are any changes.
6. Legal Notice
6.1 All transactions are governed by applicable laws. In the event of a dispute, you agree that the matter will be resolved under the jurisdiction of the courts where the company is located.
6.2 We reserve the right to modify these terms and conditions at any time. Any changes will be posted on the website and will be effective immediately upon publication.
Important Reminder:
- Please ensure you have reviewed all product details before purchasing.
- All sales are final once the order is confirmed, and products cannot be returned or refunded unless there is a defect or error in description.
Contact Us:
If you have any questions or need to request a return or refund, please contact us at:
Customer Support Email: info@claratp.com
